Privacy Policy — sx786

This Privacy Policy ("Policy") is issued by sx786 ("sx786", "we", "us", "our") and applies to all personal data collected through the sx786 platform accessible at https://sx786.cam/ (the "Platform"), including all associated services, features and tools made available to registered and non-registered users.

We are committed to handling your personal data responsibly, transparently and in accordance with applicable data protection legislation. This Policy explains what data we collect, why we collect it, how we use it, with whom we share it and the rights you hold over your information.

By accessing or using the Platform, you confirm that you have read and understood this Policy. If you do not agree with any part of this Policy, please discontinue use of the Platform immediately. This Policy should be read alongside our Terms & Conditions, which govern your use of the Platform more broadly.

For the purposes of this Policy, the following terms have the meanings set out below:

We collect Personal Data from you in the following ways: directly when you provide it to us, automatically when you use the Platform, and from third-party sources such as KYC verification providers.

3.1 Data You Provide Directly

• Registration Data: Full name, username, email address, date of birth, country of residence and a chosen password (stored in hashed form — we never store passwords in plain text).
• KYC Documentation: Government-issued photo identification (e.g., CNIC, passport), proof of address and proof of payment method ownership, as required under KYC/AML obligations.
• Financial Data: Payment method details (e.g., bank account references, mobile wallet identifiers, cryptocurrency wallet addresses) necessary to process deposits and withdrawals. Full card or account numbers are handled by our payment processors and are not stored by sx786.
• Communications: Any messages, queries or complaints you submit to our support team, including live chat transcripts and email correspondence.
• Responsible Gambling Preferences: Limit settings, self-exclusion requests and any other responsible gambling tool configurations you apply to your Account.

3.2 Data Collected Automatically

• Technical Data: IP address, device type, operating system, browser type and version, time zone, screen resolution and other device identifiers.
• Usage Data: Pages visited, session duration, navigation paths, games accessed, bets placed, search queries and clickstream data.
• Cookie Data: Data collected via cookies and similar tracking technologies as described in Section 6 below.
• Location Data: General geographic location inferred from your IP address, used for fraud prevention and jurisdictional eligibility checks.

3.3 Data from Third Parties

• Identity verification results from our KYC and AML service providers.
• Fraud risk signals from fraud prevention and payment security services.
• Public records and sanction screening databases as required by AML obligations.

We process your Personal Data on the following legal bases:

Where we rely on consent as a legal basis, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

We use the Personal Data we collect for the following purposes:

• Account Management: To create, maintain and administer your Account, verify your identity and enable access to Platform features.
• Service Delivery: To process deposits and withdrawals, settle bets, operate games and deliver the services you have requested.
• KYC & AML Compliance: To verify your identity, screen against sanctions lists and comply with anti-money laundering obligations applicable to the jurisdiction in which sx786 operates.
• Responsible Gambling: To apply and monitor the responsible gambling limits, exclusions and controls you have set, and to identify usage patterns that may indicate problem gambling behaviour requiring proactive intervention.
• Fraud Prevention & Security: To detect, investigate and prevent fraudulent activity, account takeover attempts and abuse of the Platform, including bonus abuse and collusion.
• Customer Support: To respond to your queries, resolve complaints and provide technical assistance.
• Platform Improvement: To analyse usage patterns, conduct testing, perform research and improve the performance, design and content of the Platform.
• Legal & Regulatory Compliance: To comply with applicable laws, court orders, regulatory requirements and respond to lawful requests from governmental or law enforcement authorities.
• Communications: To send you transactional communications (e.g., deposit confirmations, withdrawal notifications, account alerts) and, where you have consented, relevant promotional communications.

sx786 uses cookies and similar tracking technologies (including web beacons and local storage) to operate the Platform efficiently and to improve your experience.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. Strictly necessary cookies cannot be disabled as they are required for the Platform to operate.

We do not sell, rent or trade your Personal Data to third parties for their own marketing purposes. We share Personal Data only in the following circumstances:

• Service Providers: We engage carefully selected third-party Data Processors — including KYC verification providers, payment processors, fraud prevention services, cloud infrastructure providers and customer support platforms — who process data on our behalf under contractual data processing agreements. These providers are permitted to use your data only for the specific purposes for which they are engaged.
• Legal & Regulatory Authorities: We may disclose Personal Data to law enforcement agencies, regulatory bodies, courts or other governmental authorities where required by law, in response to a valid legal request, or where we believe disclosure is necessary to protect the rights, property or safety of sx786, our users or the public.
• AML Reporting Obligations: Where required by applicable AML legislation, we may be required to report certain transactions or account activities to financial intelligence authorities without notifying you.
• Business Transfers: In the event of a merger, acquisition, restructuring or sale of assets, your Personal Data may be transferred to the acquiring entity, subject to equivalent data protection obligations being maintained.
• With Your Consent: We may share your data with third parties in any other way that is clearly explained to you and to which you have given specific, informed consent.

The operation of the Platform may involve transferring your Personal Data to service providers or infrastructure located in jurisdictions outside your country of residence, including jurisdictions that may have different data protection standards to those in your home country.

Where such transfers occur, we take steps to ensure that your data is protected to a standard consistent with applicable data protection law. These steps may include executing data processing agreements incorporating standard contractual clauses approved by the relevant supervisory authority.

We retain your Personal Data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following specific retention considerations:

• Active Account Data: Retained for the duration of your Account and for a defined period thereafter to manage post-closure obligations.
• KYC & AML Records: Retained for the minimum period required by applicable AML legislation in the jurisdiction in which sx786 operates, which is typically a minimum of five years following Account closure or the last relevant transaction.
• Transaction Records: Retained for the period required by applicable financial recordkeeping obligations.
• Support Communications: Retained for a reasonable period to enable resolution of disputes, complaints or regulatory queries.
• Marketing Consent Records: Retained for the period during which consent remains active and for a defined period thereafter to evidence consent history.

When data is no longer required for any retention purpose, it is securely deleted or anonymised in accordance with our internal data management procedures.

sx786 implements a range of technical and organisational security measures designed to protect your Personal Data against unauthorised access, loss, alteration, disclosure or destruction. These measures include:

• TLS/SSL encryption for all data in transit between your device and our servers.
• Encryption of sensitive data at rest, including password hashing using industry-standard algorithms.
• Role-based access controls limiting access to Personal Data to authorised personnel with a legitimate need.
• Regular security assessments and penetration testing of Platform infrastructure.
• Two-factor authentication options available to all Account holders.
• Monitoring systems to detect and respond to unusual account activity or potential security breaches.

Despite these measures, no method of electronic transmission or storage is entirely secure. We cannot guarantee absolute security but are committed to applying commercially reasonable technical and organisational safeguards. In the event of a data breach that is likely to result in a risk to your rights, we will notify affected users and relevant authorities as required by applicable law.

Subject to applicable data protection law and any relevant exemptions (including AML and legal hold obligations), you have the following rights in relation to your Personal Data:

To exercise any of these rights, please contact us in writing at [email protected] with the subject line "Data Subject Request". We will acknowledge your request promptly and aim to provide a substantive response within 30 calendar days. Requests may take longer where they are complex or involve a large volume of data — we will notify you if this is the case.

We reserve the right to verify your identity before processing any data subject request to prevent unauthorised disclosure or modification of your Personal Data.

The Platform is strictly intended for adults. Users must be at least 18 years of age — or the higher minimum age required by their jurisdiction or by the operator/licence jurisdiction — to register an Account and use the Platform.

sx786 does not knowingly collect Personal Data from individuals under the applicable minimum age. If we discover or have reason to believe that an Account is registered to an individual below the required minimum age, we will immediately suspend that Account, withhold any associated funds pending investigation and delete or anonymise the Personal Data collected, except where retention is required by law.

If you believe that a minor has registered on the Platform, please contact us immediately at [email protected] so that we can take prompt action.

The Platform may reference or interact with third-party services, including payment processors and analytics providers. This Policy applies solely to data processed by sx786 and our authorised Data Processors acting on our behalf.

Third-party service providers who process data on their own behalf — such as payment networks — have their own privacy policies and data practices that govern their independent processing of your data. sx786 is not responsible for the privacy practices of third parties operating independently of our instructions.

Familiar Pakistani payment method names (Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah) are referenced on this Platform for contextual familiarity only. They do not indicate that these providers are integrated payment partners or that they endorse gambling services. Users should consult those providers' own privacy policies for information about how they handle personal data.

sx786 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations or business operations. We will publish the revised Policy on this page with an updated "Last Updated" date. Where changes are material, we may also notify registered users by email.

Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Policy. If you do not agree with the changes, you must cease using the Platform and may request Account closure in accordance with our Terms & Conditions.

For any questions, concerns or requests relating to this Privacy Policy or the processing of your Personal Data, please contact our support team. We are available 24 hours a day, 7 days a week.

• Privacy & Data Enquiries: [email protected]
• Subject Line for Data Requests: "Data Subject Request"
• Response Commitment: We aim to acknowledge your request within 5 business days and provide a full response within 30 calendar days.
• Support Languages: English (primary). Urdu assistance available on request.
• Support Hours: 24/7

You also have the right to lodge a complaint with the supervisory authority responsible for data protection in the jurisdiction where sx786 holds its operating licence, if you believe your data rights have been infringed and your complaint has not been satisfactorily resolved by us directly.